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Operations Manager - Scattered Site Housing

About Us

Rooted Life is a leader in providing supportive housing solutions for vulnerable populations. Our mission is to offer stable, safe, affordable housing that promotes mental health stabilization and addiction relapse prevention. We are dedicated to improving lives and building stronger communities.

Position Overview

We are seeking an experienced and highly motivated Operations Manager for our Scattered Site Supportive Housing program. In this role, you will oversee the day-to-day operational aspects of our supportive housing activities. Working closely with our dedicated staff, you will play a pivotal role in implementing, refining, and developing administrative processes and operational procedures. As an Operations Manager, you will identify opportunities to enhance operational effectiveness and efficiency, and then collaborate with supervisors and peers to implement these improvements. This position is a hybrid remote work position, some in-person meetings at client sites and facilities sites required.

Key Responsibilities
  • Operational Excellence

    • Oversee the operational aspects of our scattered site supportive housing program.

    • Collaborate with staff to develop, refine, and implement administrative processes and operational procedures.

    • Continuously identify opportunities to enhance operational effectiveness and efficiency.

  • Process Improvement

    • Lead process improvement initiatives, working closely with supervisors and peers to implement changes.

    • Monitor and assess the impact of process improvements on program performance.

  • Budget Management

    • Assist in budget development and management to ensure the effective allocation of resources.

    • Monitor program expenses and identify opportunities for cost-saving measures.

  • Quality Assurance

    • Conduct regular audits to ensure compliance with safety and quality standards

  • Contract and Partnership Management

    • Serve as the point person for contracts and partnerships.

    • Identify new revenue opportunities through partnerships.

  • Team Collaboration

    • Work with senior leaders to define, implement, and revise operational policies and guidelines.

    • Collaborate with senior leaders on staff onboarding and offboarding processes.

  • Budget Oversight

    • Oversee the budget, process invoices, and provide regular reports and analyses on actual versus projected budget.​​​​​​

Core Competencies / Qualifications
  • Strategic-growth mindset with the ability to work with leaders and peers.

  • Significant experience developing or refining processes and systems in a complex organization.

  • Strong analytical, organizational, and problem-solving skills.

  • Acute attention to detail and follow-through.

  • Exceptional interpersonal and communications skills.

  • Ability to identify potential future needs.

  • Ability to work independently and collaboratively within and across units.

  • Identify alternate processes based on feedback from leadership.

  • Willingness to pitch in and take action.

  • Technologically savvy, including proficiency with Microsoft Office, Google Workspace, Adobe, and other programs.

  • Ability to prioritize tasks and manage projects simultaneously.

  • Bachelor’s degree.

Compensation / Benefits

​Salary: $75,000 - $90,000 (commensurate with experience and skills).

Comprehensive benefits package, including health insurance, vacation/sick paid time off, and medical/family leave.

Application Process:

To apply for this position, please email a brief cover letter and your resume to jobs_opsmgr1 at rootedlifesd dot com. Please title your email Last Name, First Name - Operations Manager, for example: Granger, Hermoine - Operations Manager. Unfortunately, any applications not following these instructions will not be considered.

Rooted Life is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We encourage individuals with lived experience to apply.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, it is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

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